It takes a lot of work and attention to detail to make sure Tippin’s pies arrive at your table safely and deliver the best possible pie-eating experience. Liz Kelly, one of our Quality Technicians, brings enthusiasm and knowledge to this role. Liz is a quality Tippin’s team member, and she is well-respected by our bakers. She has earned her stripes in just a short time!
Meet Liz, as she shares some insight into her world of Quality Assurance:
What do you do as a Quality Technician for Tippin’s?
I work on different tasks and duties that range from monitoring good manufacturing practices, to leading and participating in our third-party audits, along with everything in between. My office is in the bakery production area, so team members will sometimes come to me with questions about quality or food safety.
Each day I make sure paperwork is filled out completely and correctly by team members. Sometimes I will help out in production for short periods during the day. I assist my supervisor, our Food Safety & Quality Director, with many tasks and projects depending on what Quality Assurance (QA) has been given and what our schedules are like day-to-day.
What is your educational background?
I have a B.S. and M.S. in Food Science and Technology from K-State University. This is my first job after college, and I started at Tippin’s in November 2016.
What led you to Tippin’s?
I love to bake, and I wanted to get into QA/Food Safety after I graduated. Since I grew up in the Kansas City area, Tippin’s seemed to be a good fit. Tippin’s has collaborated with KSU’s Food Science Department on a couple of projects as well.
What’s a typical day like for you?
I typically start the day verifying paperwork and completing some of my daily QA duties. I make sure everyone is following good manufacturing practices at all times. Each day is different depending on what the bakers are making and whether there are any activities that involve QA. We also usually have some sort of project going on that I work on between my daily tasks. When our audits are coming up, there is a lot of preparation for QA to do leading up to the audits.
What’s your favorite part of your job?
Tippin’s is a small but growing company, so I get to “wear different hats” on a daily basis. This has allowed me to gain many different skills and I am always learning new things. This is great for me, because I think if I had to do the same thing all day, every day I would become bored with my job.
What’s your favorite kind of Tippin’s pie and why?
What do people say when you tell them you work for Tippin’s?
If they are not from the Kansas City area, they usually have no idea what Tippin’s is. (We’re working to change that!) If they are from KC, anyone older than 30 tells me what their favorite pie is and many of them “remember the restaurants.”
What do you like to do outside of work?
Read, yoga, run, bake. I like to bake anything and everything. Cookies are my specialty, and I’ve been told I make really good pies as well.
What gets you excited as you look ahead for Tippin’s future?
Continuing to learn about food safety and quality, and to apply what I have learned at Tippin’s.